gjackpot is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have under Philippine law.
Your Privacy Matters to gjackpot. This Privacy Policy ("Policy") describes how gjackpot ("gjackpot," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the gjackpot platform at gjackpot.one. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering a gjackpot account or using our platform, you consent to the practices described in this Policy.
gjackpot operates as an online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a data controller, gjackpot determines the purposes and means of processing your personal data. We take our obligations under the Data Privacy Act of 2012 seriously and have implemented appropriate technical and organisational measures to safeguard your information.
This Policy applies to all personal data collected through the gjackpot website, mobile browser platform, customer support channels, and any other gjackpot service. It does not apply to third-party websites or services that may be linked from the gjackpot platform — those third parties operate under their own privacy policies.
gjackpot has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the gjackpot DPO are provided at the end of this Policy.
gjackpot collects the following categories of personal data from players and platform users:
Note: gjackpot does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. We do not collect information about your religion, political views, or health status unless directly relevant to a responsible gaming assessment.
gjackpot collects personal data through the following means:
gjackpot processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your gjackpot player account, including login authentication and account security. |
| Identity Verification | Verifying your identity and age (21+) in compliance with PAGCOR regulations and the Anti-Money Laundering Act. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods. |
| Regulatory Compliance | Meeting gjackpot's obligations under PAGCOR licensing conditions, the Data Privacy Act of 2012, and the Anti-Money Laundering Act. |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, and other prohibited conduct on the gjackpot platform. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling patterns and administering responsible gaming tools such as deposit limits and self-exclusion. |
| Customer Support | Responding to your queries, complaints, and support requests via live chat and email. |
| Marketing & Promotions | Sending you relevant bonus offers, promotions, and platform updates where you have consented to receive marketing communications. |
| Platform Improvement | Analysing aggregated usage data to improve gjackpot's games, features, and overall user experience. |
Under the Data Privacy Act of 2012, gjackpot processes your personal data on the following legal bases:
gjackpot does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
gjackpot engages trusted third-party service providers who process personal data on our behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention and AML screening services, cloud hosting and IT infrastructure providers, and customer support platform providers. All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by gjackpot.
gjackpot may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory instruction. gjackpot will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of gjackpot's business, your personal data may be transferred to the acquiring entity as part of that transaction. gjackpot will notify affected players prior to any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
Important: gjackpot will never share your personal data with third parties for their own direct marketing purposes without your explicit prior consent.
gjackpot retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, gjackpot will securely delete or anonymise your personal data in accordance with our data disposal procedures.
gjackpot implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gjackpot will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
Your Role in Security: You are responsible for maintaining the confidentiality of your gjackpot account credentials. Never share your password with anyone. gjackpot staff will never ask for your password. If you suspect unauthorised access to your account, contact gjackpot support immediately via live chat.
gjackpot uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used on the gjackpot platform:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the gjackpot platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gjackpot:
To exercise any of these rights, please contact gjackpot's Data Protection Officer at [email protected] or via live chat. gjackpot will respond to all data rights requests within fifteen (15) business days. If you are not satisfied with gjackpot's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
21+ Only: The gjackpot platform is strictly for persons aged 21 years and above. gjackpot does not knowingly collect personal data from individuals under the age of 21. If gjackpot becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
If you believe that a minor has registered a gjackpot account or provided personal data to gjackpot, please contact our support team immediately at [email protected] so that we can take prompt action.
gjackpot primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or KYC verification services — gjackpot ensures that such transfers are made only to countries or organisations that provide an adequate level of data protection, or that appropriate safeguards are in place (such as data processing agreements incorporating standard contractual clauses approved by the NPC).
gjackpot will not transfer your personal data internationally in a manner that reduces the protections afforded to you under the Data Privacy Act of 2012.
gjackpot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, gjackpot will notify registered players via email or a prominent notice on the gjackpot platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the gjackpot platform after any amendments have been posted constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically to stay informed about how gjackpot protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or gjackpot's data processing practices, please contact our Data Protection Officer through any of the following channels:
If you are not satisfied with gjackpot's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.
gjackpot's privacy framework is built around six core commitments that ensure every Filipino player's personal data is handled with the highest standards of care and transparency.
Every piece of data transmitted between your device and gjackpot is protected by industry-standard SSL/TLS encryption — the same technology used by major Philippine banks like BPI and BDO.
gjackpot fully complies with Republic Act No. 10173 — the Data Privacy Act of 2012 — and is registered with the National Privacy Commission (NPC) as a personal information controller.
gjackpot never sells, rents, or trades your personal data to third parties for their own marketing. Your information is used only for the purposes described in this Privacy Policy.
gjackpot honours all data subject rights under the DPA — including access, rectification, erasure, and portability. Submit a request anytime via live chat or email and we'll respond within 15 business days.
gjackpot retains your data only as long as legally required — typically 5 years for KYC and transaction records under PAGCOR and AML rules — then securely deletes or anonymises it.
gjackpot has a dedicated Data Protection Officer available to handle all privacy queries and complaints. Reach us at [email protected] or via 24/7 live chat — real people, real answers.
Your data is safe with us. Join millions of Filipino players who trust gjackpot for fair games, fast GCash payouts, and a platform that genuinely respects your privacy. Must be 21 or older to play.